Michaela Smith founded Upland Residential in 2017 and serves as President where she oversees the vision and operations of the organization. Mrs. Smith also holds the role of Chief Operating Officer for Covey Investments, overseeing all asset management responsibilities including property and construction management, design, budgeting, reporting as well as critical roles in the acquisition and closing of investments. Mrs. Smith is a Texas native who started her career in the multifamily industry in 1997 as a leasing agent while attending college. She began her career with a focus in resident relations, marketing and sales with JPI in Dallas. She then moved on to work for Lincoln Property Company, where she held the roles of Assistant Property Manager, Property Manager and Property Accountant in their third-party management division.
During the years of 2000-2005, Mrs. Smith worked for two smaller owner managed companies, Cumberland Allegiance and TriVest Residential, where her focus was on operations, compliance, and training. In both roles, she oversaw the revision and implementation of the operating policy and procedure manuals, which provided a strong operational foundation for both firms.
Mrs. Smith’s diverse experience with established, professional, management companies, along with her involvement in smaller scale firms, afforded her the ability to take on her next role as a Regional Manager with Trinity Property Consultants in 2005. In 2008, Mrs. Smith accepted a promotion to Regional Vice President, to oversee half of the Trinity portfolio with the responsibility of 29 assets, which was comprised of 8,250 multi-family units in Texas, Colorado, Georgia, Kansas, Missouri, and Indiana.
In 2010, Mrs. Smith was promoted to Executive Vice President. During the timeframe of 2010-2016, Mrs. Smith directly oversaw the operations of as many as 50 assets consecutively, consisting of an average of 14,000 units. Mrs. Smith held a vital role in all aspects of operations, overseeing six to seven Regional Managers and numerous support team members. Within this course of six years, Mrs. Smith was heavily involved with the acquisition of 50+ multi-family assets located across ten states. She worked diligently with their in-house construction company, where they evaluated each property’s capital needs and then successfully repositioned each through a combination of interior renovations, exterior renovations, and rebranding.
With over two decades of multi-family real estate industry, Mrs. Smith has an in-depth knowledge of all product types. Her areas of expertise in repositioning, accounting, compliance, marketing, training, team building, and innovative thinking prove invaluable to Upland Residential’s dynamic management vision, as well as Covey Investment’s unique investment strategy.